A) As the HealthSun Provider Portal contains sensitive information, gaining access to the portal requires an application process.
A) The Provider Portal has been tested in:
The HealthSun Provider Portal does not work in Internet Explorer 8 or below.
A) For security reasons, we only allow 3 failed lockout attempts every 15 minutes. If your account is locked, you must wait 15 minutes and try to login again. If you've forgotten your password, please contact your administrator, or request a new password
A) If you forget your password, you can either request a new password from your administrator, or use the forgot my password functionality. Please note that it can take several minutes to an hour until your reset email arrives.