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Medicare Star Rating 4.5 out of 5 stars

Contact Phone Numbers
Department	Phone Number
Main Office	305-234-9292
Main Office Toll Free	877-207-4900
Provider Services	877-999-7776
Member Services Toll Free	877-336-2069
TTY	877-206-0500
Fax	305-234-9275

Call HealthSun Health Plans at 1-877-336-2069 (TTY 1-877-206-0500). Our hours of operation are Monday through Friday, 8am to 8pm. During October through March, we are available 7 days a week from 8am to 8pm. Our office will be closed on Federal Holidays, Thanksgiving, and Christmas.

HealthSun Health Plans

11430 NW 20th Street

Ste 300

Miami, FL 33172

General Inquiries

info@healthsun.com

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HealthSun Health Plans is an HMO plan with a Medicare Contract. Enrollment in HealthSun Health Plans depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. Star rating is for contract years 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025. HealthSun complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500). ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500)

Important links:

Notice of Privacy Practices (opens in a new window)

Notice of Non-discrimination (opens in a new window)

Multi-language Interpreter Services (opens in a new window)

Fraud Awareness (opens in a new window)

Do you need to file a complaint? (opens in a new window) File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare.

Report suspected instances of FWA. (opens in a new window) or any other non-compliance activity. For your convenience, you can call our Compliance Hotline at 1-844-420-0080 (USA and Canada only) available 24 hours a day and 7 days a week provided by LightHouse Services. Para español llama al 1-800-216-1288 (Si usted está llamando desde México marque el 1-800-681-5340). You can also email issues to reports@lighthouse-services.com or fax to 215-689-3885 (must include the company name on the email and fax).

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